Why Your Small Business Needs IT Support Services

Even small businesses can benefit from IT support services. Find out what you could get when investing in IT support today.

Global cybercrime could inflict $6 trillion in damages by this year. That amount could rise to $10.5 trillion annually by 2025.

Meanwhile, about 70% of consumers feel businesses aren’t doing enough to secure their personal information.

Hackers are getting smarter and more resilient. Meanwhile, you still have day-to-day IT issues to worry about. With IT support services, you won’t have to worry.

You’ll have peace of mind knowing your managed IT team is there to help. 

On the fence about IT support and services in Orange County? Consider these eight benefits. Managed IT support can help businesses big and small.

After reading this guide, you can make a more informed decision for your business and reputation. Read on to discover the benefits of working with IT support services companies today. 

1. Get Proactive

Without years of IT experience, it’s difficult to anticipate every technical problem that might pop up. Those problems can slow down your operations. You’ll have to pause everything to fix the problem.

This “break-fix” method can waste valuable time and money. Your team’s productivity will plummet, impacting your bottom line.

Think about your customers, too. If they encounter problems with your app or website, they could get frustrated. They’ll remember that difficult user experience.

In fact, over 70% of consumers say their experiences drive buying decisions. Nearly 90% will pay more for a better customer experience. Improving the customer experience could lead to an 80% increase in revenue, too.

You don’t have to wait for problems to pop up before determining how to fix the problem. Instead, consider IT support services. An experienced IT team will take a more proactive approach.

They can determine what potential problems you might come across. Then, they can take the necessary steps to avoid those issues. Your productivity and the consumer’s experience will improve as a result.

Consumers will recognize the efforts you’re making and love your business even more for it.

Meanwhile, your ROI will continue to rise!

2. Cut Costs

How much are you currently spending finding, onboarding, and training an in-house IT team? You don’t have to hire an entire team. Instead, consider managed IT support services.

You can save money outsourcing. In fact, about 60% of businesses are already outsourcing to cut costs. 

When you hire an in-house IT team, it’s difficult to anticipate every skill you might need in the future. You might realize your in-house team is inexperienced in certain areas as your company grows. You might have to hire someone else for help with a specific project.

Instead, you can choose the IT support experts based on the skills you need.

Their previous experience can help you save money in the long run. They might even help you find other ways to save money for years to come. You can sit down with your managed IT team to review your current IT expenses.

They can develop a customized plan with your business in mind. You don’t have to pay for services you don’t need. Instead, you can better manage your budget with ease.

Otherwise, you could spend unnecessary time and money on upgrades or trends that won’t benefit your business. 

3. Avoid Risks

A business falls victim to ransomware every 11 seconds. The top five cyber threats include:

• Ransomware
• Phishing
• Data leakage
• Cyber hacking
• Insider threats

Meanwhile, about 6.85 million accounts are hacked every day. 

The best IT support services could protect your business from these potential threats. If you’re not safeguarding your customers, they’ll take notice. They might not trust you with their private information.

It’s important to keep your company compliant as well. For example, Google suffered a $50 million fine for failing to comply with GDPR regulations. These fines are worth 4% of your annual turnover.

Choose managed IT support services and an IT team in Orange County you can count on. They’ll help you avoid risks and help you remain compliant.

Hackers are getting smarter every day. If you’re worried about security flaws, speak with your IT support services team. They’ll find ways to safeguard your business.

You don’t have to stress out about government regulations or ransomware attacks. Instead, you can mitigate these risks and find peace of mind. 

4. Remain Competitive

As a small business, you need to find a competitive advantage within your niche. Most huge corporations shell out millions to maintain huge IT departments. If you don’t have the money for a full IT department, that’s okay.

Consider managed IT support services instead.

You can gain the help you need without blowing through your budget. Help from a managed IT team can help you remain competitive. You could even find ways to get ahead within your niche.  

5. Get Immediate Help

When something breaks down, you don’t have time to waste. Remember, you could risk frustrating customers. Instead, you need an immediate fix.

Your IT support team can help you get back up and running. They’ll diagnose and fix the problem immediately.

Without IT support, however, you could waste hours trying to diagnose the problem alone. 

6. Never Fall Behind

Technology changes every day. If you’re not up-to-date with the trends, consumers might take notice. They might think your business is old and outdated.

Instead, work with an experienced IT support team. They’ll ensure your hardware and software never fall behind. 

7. Experience and Expertise

If you don’t have a lot of experience with IT, that’s okay. You can rely on your IT support team in Orange County for the expertise you need. Their prior experience can save you valuable time.

If you ever have a question, they’re only a phone call away. Their experience and expertise will help you make smarter choices for your business. 

8. Save Yourself the Time

Trying to handle IT issues on your own will take time away from your customers. Your ROI might drop as a result.

Instead, consider outsourcing the managed IT support services you need.

You can spend more time and energy focusing on your business.

Boost Your Small Business: 8 Reasons You Need IT Support Services ASAP

Managed IT support services can have a big impact on your business. You can mitigate risks, cut costs, and stay up-to-date with the latest trends. Keep these eight benefits of hiring an IT support team in Orange County in mind.

Investing in IT support now could benefit your business for years to come. 

Want to discuss your IT needs with a team you can trust? Contact us today to get started.