IT Support Laguna Beach

IT Support Laguna Beach

Skyward Technical Solutions is an MSP (Managed Service Provider) providing IT tech support and security services to local businesses in Irvine and the Orange County area.

With today’s threat landscape from things like viruses, hackers, and ransomware…

It is CRITICAL that businesses keep their systems secure 24 hours a day, 7 days a week and are proactive in combating these threats Every. Single. Day. Cybercrimes are at record highs; therefore, cybersecurity efforts must continually adapt as new threats emerge.

Our “All you can eat” plan covers everything from monitoring your servers and infrastructure to daily help-desk assistance and training – all at a very reasonable flat monthly rate. Anytime your staff needs assistance or has a question, our experts are standing by to assist. No long queues or waiting around forever for a callback. If you ever have an urgent need, you can count on having one of our techs on the phone and working on your issue within minutes. With our advanced monitoring and alerting, oftentimes we are aware of a problem before our customers and in many cases, we are able to resolve problems before they are even realized.

Man working as a technical support professional
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If you have a staff of 10 to 200 employees and are being provided with anything less than stellar service, perhaps it’s time for a change. Call us to schedule an assessment. If you still have internal staff sitting around spinning their thumbs, consider outsourcing. Click Here for more information on the benefits of outsourcing and why many companies are finding it much more cost-effective without sacrificing the quality of the service.

Already have an IT service provider that’s fair, professional, respectful of your time, and highly reliable? Great!

We enjoy the same relationship with our customers! However, just because they react to your problems, how can you be sure they’re taking care of all the back-end stuff they’re supposed to be doing? Don’t wait until your systems have been compromised, it might not be a bad idea to have us perform a “Keep em Honest” audit. We have encountered numerous situations where a potential customer had thought they were safe and using best practices only to uncover major red flags when we performed an audit. Any legitimate IT firm should welcome an opportunity to showcase their services and help identify any weaknesses!

Regardless of which company you intend to develop a relationship with, you should do some homework to weed out some of the weaker candidates. How long have they been in business? Are their rates fair? Do they have a physical office? How much experience do they have in your industry? How are their ratings? Have you reviewed their testimonials and called their references? We have a list of 20 questions you should ask a potential IT support provider before making your decision.